Q. Why is my ILL request taking so long?

Answer

There are several reasons why your ILL request may be delayed:

  • Already checked out, lost, or not on the self at the other campuses
  • In high demand (e.g. a best seller)
  • The request had incorrect or incomplete information

Please allow at least 5 business days for your materials to arrive. Items ordered on Fridays are often processed after the weekend.

Contact us about your ILL request.

  • Last Updated Sep 09, 2015
  • Views 107
  • Answered By Susan Mikkelsen

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